Terms & Conditions | Hills Mega Mart

Terms & Conditions

Hills Mega Mart Pty LtdEffective: 23 August 2025

TERMS & CONDITIONS
Hills Mega Mart Pty Ltd
Effective Date: 23 August 2025

Welcome to Hills Mega Mart. By accessing or purchasing from our store, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. General
- Hills Mega Mart (“we”, “us”, “our”) operates as a retail store supplying groceries, vegetables, fruits, and related goods.
- These Terms and Conditions apply to all in-store and online customers (“you”, “your”).
- By purchasing from us, you accept these Terms in full.

2. Products and Availability
- We aim to provide fresh, high-quality products at all times.
- Product availability may vary depending on stock, season, and supply.
- We reserve the right to limit quantities or discontinue items without prior notice.
- Product images, descriptions, and prices are for reference only and may vary slightly from the actual product.

3. Pricing and Payment
- All prices are listed in Australian Dollars (AUD) and include GST where applicable.
- Prices may change without notice due to market conditions, supplier costs, or seasonal variations.
- Payment must be made in full at the time of purchase (in-store or online). We accept cash, EFTPOS, and major credit/debit cards.
- For online orders, payment processing will be handled securely through our approved payment gateway.

4. Refunds and Returns
- Refunds or exchanges are only available if products are faulty or not suitable for consumption.
- No returns or refunds apply to perishable items such as vegetables, fruits, and fresh produce.
- To request a refund, you must provide proof of purchase (receipt/invoice).
- Any approved refund will be processed via the original payment method.

5. Delivery and Shipping (if applicable)
- Free delivery is available within [insert distance e.g. 5km] of the store; delivery fees apply for other zones.
- Delivery times are estimates and may vary due to traffic, weather, or supply chain conditions.
- We are not liable for delays beyond our control.
- Once delivered, the responsibility for product care passes to you.

6. Loyalty and Promotions
- From time to time, we may run promotions, discounts, or loyalty programs.
- Terms for specific promotions will be displayed in-store or online and may vary.
- Discounts cannot be combined unless stated otherwise.
- Loyalty benefits are non-transferable and may be changed or discontinued at our discretion.

7. Store Conduct
- We expect all customers to treat staff and other shoppers with respect.
- We reserve the right to refuse service to anyone engaging in abusive, unlawful, or disruptive behaviour.

8. Limitation of Liability
- While we take all reasonable steps to ensure the quality and safety of our products, Hills Mega Mart is not liable for:
  • Allergic reactions or health issues resulting from product consumption.
  • Any loss, damage, or inconvenience caused by product availability, pricing changes, or delivery delays.
- Your statutory rights under Australian Consumer Law remain unaffected.

9. Privacy
- We respect your privacy and only collect personal information necessary for transactions, deliveries, and loyalty programs.
- Customer details are stored securely and not shared with third parties, except where required by law.
- For more details, please see our Privacy Policy [if available].

10. Governing Law
- These Terms and Conditions are governed by the laws of New South Wales, Australia.
- Any disputes will be subject to the exclusive jurisdiction of the courts in NSW.

11. Changes to Terms
- Hills Mega Mart reserves the right to update or modify these Terms at any time.
- The latest version will always be available in-store and on our website.

12. Contact Us
Hills Mega Mart Pty Ltd
37–39 Boomerang Place, Seven Hills, NSW 2147
Phone: 0466 335 461
Email: admin@hillsmegamart.com.au

© 2025 Hills Mega Mart Pty Ltd. All rights reserved.